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Welcome to mimiroom!
Welcome to mimiroom! Mimiroom.com is the online retailer to globally distribute a wide range of lifestyle and fashion products from korea. Every season, we bring customers the latest trends along with thousands of fashion items from designers of korea. We work hard to provide you with the most convenient and reliable online fashion shopping experience. Every season we create new designs, so we can offer you the best-looking, stylish and most frequently updated appareal and accessories. Our governing principle is to provide you, our customers, with the most satisfying shopping experience.Please don't hesitate to leave us a message regarding any compliments or concerns. Please click here help@mimiroom.com.
Shipping info
>>> FREE International Shipping on Orders Over $150! <<<

1. How much will I be charged?

   Total Order Value     Standard
   >>    $0 - $149.99        $9.00
   >>   $150 and over        Free (without tracking)    

Orders will be charged shipping rates as detailed.

* Orders over $150 will not be charged the Shipping fee. Offer valid for orders shipped to US. Excludes additional shipping charges for oversized items, as noted in the item information. Offer applies to merchandise only; taxes, gift cards, and shipping do not count toward the free shipping total. Expedited shipping is flat $39.00. (It takes only 3-5 days)


2. How long will my delivery take?

Orders will be delivered by a courier-type service. You should expect to receive the order within 7 to 14 business days from the time we ship out from mimiroom's warehouse. Please note that 5 to 14 business days is only an estimate; actual delivery time may differ depending on your local delivery situation. If items in your order are not in stock, it will take longer to process the order. In very rare cases packages may be held at the customs office for a while, in these cases the delivery time will also be longer.
Please note : All shipping times are estimates. Orders submitted with incomplete or inaccurate shipping or billing information may be delayed.


3. Which countries does mimiroom.com ship to?

Mimiroom.com ships all over the world. If you have a question, please email mimiroom


4. Can my order be delivered to a Post Office Box address?

Most couriers will not deliver to post office (PO, APO, FPO) box addresses. For smooth and swift delivery, we advise you to not list a post office box shipping address when placing orders. Doing so may delay your shipment.


5. What happens to my order if it can't be delivered by the courier service and is returned to Mimiroom.com?

All shipments returned to Mimiroom.com are considered "undeliverable". Reasons for undeliverable shipments include incorrect shipping address, failed delivery attempts by the courier (i.e., the recipient is unavailable), or unclaimed shipments held by the courier agent. When we receive undeliverable shipments, Mimiroom will notify customers via email to arrange for reshipment. All reshipments incur reshipment fees that are the same as mimiroom.com's regular shipping fees . Reshipment fees will be applied regardless of the original shipment's eligibility for free shipping. Additional courier charges for return shipping may also apply.
When do we ship orders?
Most orders will ship out within 24-72 hours* of ordering from Korea (we do not ship Saturdays, Sundays, or holidays).
Once it is shipped, orders are generally received within 7-14 business days.

'Pending Shipment' Status
If your order status is 'Pending Shipment', it means your order contains a consignment product. Since consignment products need to be pre-ordered, they take approximately 7 to 10 business days to ship. Consignment products take 7 to 10 business days to ship. One order is entitled to one shipment unless notified. This means, if you purchase non-consignment and consignment products in a single order, we will ship your order once all the products are ready to be shipped.
Tracking your order
Once you have placed an order, you can check on its status at any time. Tracking numbers are provided within 24 hours after shipment. Login to your account to track your order. Then, wait for about 5-14 days and utilize your local post's Track & Confirm service together with your tracking number for detailed results of shipment. Please use the information we provide you to track the status of your shipment.
Return
  Defective Item Exchange Size Exchange Unwanted or
Unopened Item
Defective Item Repair
Clothing, shoes & bag within 7 days within 7 days within 7 days Not available
Swimwear & Innerwear within 7 days Not available Not available Not available
Accessories within 7 days Not available Not available Not available
All final item (on sale) within 7 days Not available Not available Not available

Please refer to the table to determine which return options are available for the item you wish to return.

Your satisfaction is our success, so every item we sell comes with our 100% satisfaction guarantee.
All items must be returned in their original condition, including the manufacturer's packaging, tags, documentation and any accessories. Buyers are responsible for return shipping and insurance, except in the event of error. We strongly suggest obtaining a tracking number.
* We reserve the right to charge a re-stocking fee or refuse a return if any of the above conditions are not met.

All sale is final except in certain conditions as refund or credit if preferred is granted when the following conditions are met. For all defective items, buyer need to send pictures to proof the damages parts. After then we will offer
replacement or store credit within 5days from the day we receive returned items. Please return in full packages, bags and tags. We will not responsible for the shipping fee. We will not accept the unauthoruzed parcels that are returned to us due to unclaimed, incomplete or incorrect address provided by customers will not be returned to us due to unclaimed, incomplete or incorrect address provided by customers will not be returned to the buyers and will only be resent at the buyers' expense. To ensure speedy service, please contact us before return.
Customer Service Department or use 1:1 ask to mimi

We DO NOT accept returns for the following reasons :
 - tag removed
 - product does not fit as expected (too small/too big)
 - do not like overall look of item (cutting/material/etc)
 - final sale items
 - leather / Artificial leather items

We ACCEPT returns for the following reasons :
 - different item model/color/size from the one purchased is received
 - item is damaged/defective

Return claim must be filed within 7 days from the time order is received. Mimiroom.com must receive the return item(s) within 30 days from the time your return claim is approved.
(IMPORTANT : It is the customer's responsibility to ensure the return reaches mimiroom.com safely.)
* Returns on Online Purchases Made with Store credit of mimiroom

Custom, Duties & Tax
1. Will I have to pay customs taxes on my shipment?

mimiroom.com will not charge you any sales, customs or duty tax on top of your order. All purchases originating from the U.S. are tax free. However, you might be required to pay customs and duties before the local customs release your package. Historical data shows that the majority of our customers do not need to pay customs taxes. Please contact your local customs office for more information.

2. What happens if there are banned items in my shipment?

Customers should contact their local customs office for information concerning banned items in their countries. We are required by law to declare our shipments according to their actual content and value. We cannot entertain requests to alter declaration values and /or content of shipments. If for any reason your local customs authorities confiscate any items from your order, Mimiroom is not responsible for reshipment or refund regarding the confiscated items.

3. Will I receive a refund if I refuse the shipment when it is delivered to me?

If customers refuse a package due to customs issues, including refusal to pay customs tax or duties, failure to provide requested documents, or other related issues, we will not be responsible for any refund or reshipment of the refused package.
Size information
:::: Size Reference Chart ::::

International
XS
S
M
L
XL
Korean
44
55
66
77
88
US
0-2
4-6
8-10
12-14
16-18
UK
6-8
8-10
12-14
16-18
20-26


:::: Measurement References ::::

Bust (cm)
81-83
83-89
89-96
96-103
103-107
Waist (cm)
61-63
63-68
68-75
75-81
81-86
Hip (cm)
86-89
89-92
92-99
99-106
106-112
Bust (inch)
32
33-34
35-37
38-40
42
Waist (inch)
24
25-26
27-29
30-32
34
Hip (inch)
34
35-36
37-39
40-42
44

* Please refer to Measurement References chart for actual clothing sizes.
* These charts are provided as a guideline only.

Some of our products have sizes shown as One Size. This is a generic size that fits most people. It can be anywhere between a Small and a Medium, depending on the type of the article of clothing.

Products
We have made every effort to display as accurately as possible the colors of our products that appear at the Site. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor's display of any color will be accurate.
Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including mimiroom.com. or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.
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Company : MIMIROOM / 163 Chimsannamro Bukgu Daegu Korea
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